Shipping Policy

1. Order Processing Time
We commit to processing your order and arranging shipment within 1 to 3 business days after receipt.

2. International Shipping Time
For international shipments, we estimate that goods will be delivered within 7 to 14 business days, depending on the destination and customs clearance process.

3. Shipping Method
We offer standard shipping services through reliable logistics partners to ensure the safe and timely delivery of your order.

4. Shipping Costs
Shipping fees are calculated based on the weight, volume, and destination of the order and will be clearly stated at checkout.

5. Customer Service
For inquiries regarding shipping or if you need assistance, please contact our customer service at allen@conwelltrade.com. Our team is ready to provide you with timely support.

6. Holiday Impact
Public holidays may affect order processing and shipping times, and we will notify you in advance of any potential delays.

7. Limitation of Liability
We do not assume responsibility for shipping delays or losses caused by force majeure events, such as natural disasters, political unrest, wars, etc.